Job Id: 3493
TCP Simple Technologies Inc
tcpnations@gmail.com
July 5, 2023Surrey
Canada
Full Time
We are looking for a full-time User support technician to join our team.
Languages-English
Education-Secondary (high) school graduation certificate
Experience-7 months to less than 1 year
Hours – 30 to 40 hours per week
Wage-33.50/Hour
Vacancy -1
Benefits-Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Job duties include, but are not limited to –
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
How to apply: Send your resume at tcpnations@gmail.com