Technical Support Specialist – Information Technology (IT)

Instructors

Job Id: 6670

Tech Quest Solutions Inc.

techquestsolutions@outlook.com

August 9, 2024

Calgary

Alberta

Full Time

Technical Support Specialist: $35.39 CDN / hour 

Full time 

1 Vacancy 

Education: 

Secondary (high) school graduation certificate 

Experience: 

1 year to less than 2 years 

Responsibilities 

Tasks: 

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

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